Live · A 250 Collective product

CarePilot

Pastoral care, carried all the way through.

When someone in your church is hurting, CarePilot makes sure somebody shows up — and keeps showing up. Care that's carried through by design, not by luck.

One person gently comforting another with a hand on the shoulder — care that shows up
The problem

Care rarely falls through because people stop caring.

It falls through because nothing is quietly making sure the follow-through actually happens. A surgery gets mentioned and forgotten. A grieving family gets one visit, then silence. A hospital stay slips past because everyone assumed someone else had it. No one meant to drop it. There was just no system holding it.

How it works

A need comes in. Somebody carries it — all the way.

01

A need is entered

A surgery, a hospital stay, a loss, a crisis, someone you haven't seen in a while.

02

It routes to the right person

CarePilot sends it to the right responder automatically — no group text, no guessing.

03

It escalates until accepted

If no one responds, it moves down the line until a real person actually says "I've got it." Nothing sits unclaimed.

04

The care continues

Timed follow-ups keep it going — a check-in after surgery, a visit, a meal, a call — so care doesn't just start, it finishes.

Why it matters

Other tools track care. CarePilot carries it through.

At the end of the week you can see it in a single number: how many people needed care, and how many actually got it. The goal never changes — zero dropped.

Inside CarePilot

Built so nothing slips.

Escalate until accepted

Every need is claimed by a real person, or it keeps escalating until it is.

Timed follow-ups

Automatic reminders for check-ins, visits, and meals so care continues on a rhythm.

Care-team roster

Your volunteers and staff, in a fair rotation, each alerted only when it's their turn.

Text & push alerts

Reaches people where they actually are, with quiet hours so no one gets woken at 2am.

Shut-in visits

A standing rhythm for your homebound members so they're never quietly forgotten.

"Zero dropped" reporting

See exactly what was covered — the proof that care is being carried through.

See what CarePilot would look like in your church.

Book a short walkthrough and we'll show you how it makes sure no one falls through the cracks.